IGU.fi

Having just returned from a one week trip to Tokyo I have to say that Noise To Signal really nailed the fundamental problem that every airport in the world seem to have in common:

I realize that by providing certain services only at the airline lounges they become more attractive and can create customer loyalty. But. There are way too many airlines and multiple airline alliances to ensure that even if you’re a loyal Finnair / One World customer you’ll get access to the local lounges to recharge your PC/phone and relax a bit before the grueling 10+ hour flight to wherever.

Like in my case: I was sold a JAL flight (part of One World Alliance), which is operated and code-shared with Finnair and yet I was persona non grata at Helsinki-Vantaa, Haneda and Narita airports just because I’m a Finnair One World Ruby member instead of Japan Airline one. My savior turned out to be Diners Club that gave me access (for a fee) to the Narita lounge.

As with many things, it seems that throwing money at a problem can sometimes fix it. As a more expensive but reliable solution, I am now seriously considering Priority Pass which still seems a bit overkill when all I want is a seat, working electrical outlet and cheap/free web access.